/* AGENTES|IA — padrão visual iTEG (mesmos tokens do Go Auto: padrao_visual_go_auto.md) */
:root{
  --bg:#EAEFF6;--surface:#fff;--surface-2:#f3f7fc;--line:#E4EBF4;--text:#10233c;--muted:#5a6f8c;
  --navy:#0c2546;--navy-2:#071a33;--blue:#38bdf8;--blue-ink:#0284c7;--green:#1be02a;--green-ink:#0f8a19;--red:#FF051F;--amber:#E0A800;--purple:#9C27B0;--teal:#00A3A6;
  --ok-bg:#e6fbe8;--ok-tx:#0b6b14;--err-bg:#ffe8ea;--err-tx:#b00016;--warn-bg:#fff6d6;--warn-tx:#7a5b00;--info-bg:#e3f5fe;--info-tx:#035e8a;
  --shadow:0 1px 2px rgba(16,35,60,.06),0 6px 24px rgba(16,35,60,.06);
  --r:14px;--r-sm:10px;--font:'Inter',system-ui,-apple-system,'Segoe UI',sans-serif;--display:'Space Grotesk','Inter',sans-serif;
  color-scheme:light;
}
:root[data-theme="dark"]{
  --bg:#06152a;--surface:#0e2444;--surface-2:#0b1d38;--line:#1a3b64;--text:#e9f2ff;--muted:#89a8d1;
  --ok-bg:rgba(27,224,42,.12);--ok-tx:#7ff08a;--err-bg:rgba(255,90,104,.14);--err-tx:#ff9aa3;--warn-bg:rgba(255,206,84,.13);--warn-tx:#ffce54;--info-bg:rgba(56,189,248,.13);--info-tx:#8fd8fb;
  --blue-ink:#38bdf8;--green-ink:#1be02a;--red:#ff5a68;--amber:#ffce54;--purple:#b968d6;
  --shadow:0 1px 2px rgba(0,0,0,.25),0 8px 30px rgba(0,0,0,.25);color-scheme:dark;
}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){
  --bg:#06152a;--surface:#0e2444;--surface-2:#0b1d38;--line:#1a3b64;--text:#e9f2ff;--muted:#89a8d1;
  --ok-bg:rgba(27,224,42,.12);--ok-tx:#7ff08a;--err-bg:rgba(255,90,104,.14);--err-tx:#ff9aa3;--warn-bg:rgba(255,206,84,.13);--warn-tx:#ffce54;--info-bg:rgba(56,189,248,.13);--info-tx:#8fd8fb;
  --blue-ink:#38bdf8;--green-ink:#1be02a;--red:#ff5a68;--amber:#ffce54;--purple:#b968d6;
  --shadow:0 1px 2px rgba(0,0,0,.25),0 8px 30px rgba(0,0,0,.25);color-scheme:dark;
}}
*{box-sizing:border-box}
html,body{margin:0}
body{background:var(--bg);color:var(--text);font:14px/1.55 var(--font);-webkit-font-smoothing:antialiased}
a{color:var(--blue-ink);text-decoration:none}
a:hover{text-decoration:underline}
h1,h2,h3,h4{font-family:var(--display);letter-spacing:-.3px;margin:0 0 .4em;line-height:1.2}
h1{font-size:26px}h2{font-size:20px}h3{font-size:16px}
p{margin:0 0 .8em}
.ic{flex:none;vertical-align:middle}
.muted{color:var(--muted)}.small{font-size:12.5px}.tiny{font-size:11px}
.label{font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-weight:600}
.mono{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12.5px}
.row{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.between{justify-content:space-between}
.grow{flex:1;min-width:0}
.stack>*+*{margin-top:12px}
.grid{display:grid;gap:12px}
.g2{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}
@media(max-width:1000px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.g3{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:640px){.g2,.g3,.g4{grid-template-columns:1fr}}

/* marca */
.brand{display:flex;align-items:center;gap:10px;font-family:var(--display);font-weight:700;font-size:18px;letter-spacing:-.2px;color:inherit}
.brand:hover{text-decoration:none}
.brand .mk{width:32px;height:32px;border-radius:9px;background:linear-gradient(135deg,#38bdf8,#1be02a);display:grid;place-items:center;color:#06152a;font-size:17px;font-weight:700}
.brand .bar{color:var(--green)}
.brand small{display:block;font:500 10.5px var(--font);letter-spacing:.04em;opacity:.7;margin-top:-2px}

/* botões */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:40px;padding:0 16px;border-radius:12px;border:1px solid var(--line);background:var(--surface);color:var(--text);font:600 14px var(--font);cursor:pointer;white-space:nowrap;text-decoration:none!important;transition:transform .08s,box-shadow .15s,background .15s}
.btn:hover{box-shadow:0 0 0 3px rgba(56,189,248,.16)}
.btn:active{transform:translateY(1px)}
.btn.primary{background:var(--green);border-color:var(--green);color:#06152a}
.btn.blue{background:var(--blue);border-color:var(--blue);color:#06152a}
.btn.danger{color:var(--red);border-color:color-mix(in srgb,var(--red) 40%,var(--line))}
.btn.ghost{background:transparent;border-color:transparent}
.btn.sm{height:32px;padding:0 11px;font-size:13px;border-radius:10px}
.btn.lg{height:48px;padding:0 22px;font-size:15px}
.btn.block{width:100%}
.btn[disabled]{opacity:.5;cursor:not-allowed}
.icon-btn{width:34px;height:34px;padding:0;border-radius:10px}

/* formulários */
label.f{display:block;font-weight:600;font-size:13px;margin-bottom:12px}
label.f>span.h{display:block;font-weight:400;color:var(--muted);font-size:12px;margin-top:2px}
.input,input:not([type]),input[type=text],input[type=email],input[type=password],input[type=url],input[type=number],input[type=tel],select,textarea{
  width:100%;height:44px;padding:0 13px;border:1px solid var(--line);border-radius:12px;background:var(--surface-2);color:var(--text);font:14px var(--font);margin-top:6px;outline:none;transition:border-color .15s,box-shadow .15s}
textarea{height:auto;min-height:96px;padding:11px 13px;resize:vertical;line-height:1.5}
input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 3px rgba(56,189,248,.16)}
input[type=color]{width:44px;height:44px;padding:4px;border-radius:12px;border:1px solid var(--line);background:var(--surface-2);margin-top:6px}
input[type=checkbox],input[type=radio]{accent-color:var(--green);width:16px;height:16px;vertical-align:-3px}
input[type=file]{margin-top:6px;font:13px var(--font);color:var(--muted)}

/* cartões */
.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r);box-shadow:var(--shadow);padding:18px}
.card.flat{box-shadow:none}
.card-h{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:12px}
.card-h h3{margin:0;display:flex;align-items:center;gap:8px}
.kpi{display:flex;gap:12px;align-items:center}
.kpi .ico{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;flex:none}
.kpi .v{font:700 24px var(--display);line-height:1.1}
.kpi .l{font-size:12px;color:var(--muted)}

/* chips */
.chip{display:inline-flex;align-items:center;gap:6px;height:24px;padding:0 10px;border-radius:999px;font-size:12px;font-weight:600;white-space:nowrap}
.chip.ok{background:var(--ok-bg);color:var(--ok-tx)}.chip.err{background:var(--err-bg);color:var(--err-tx)}.chip.warn{background:var(--warn-bg);color:var(--warn-tx)}.chip.info{background:var(--info-bg);color:var(--info-tx)}
.chip.neutral{background:var(--surface-2);color:var(--muted);border:1px solid var(--line)}
.dot{width:8px;height:8px;border-radius:50%;display:inline-block;flex:none}

/* avisos */
.flash{padding:12px 14px;border-radius:12px;margin-bottom:12px;display:flex;gap:10px;align-items:flex-start;font-weight:500}
.flash.ok{background:var(--ok-bg);color:var(--ok-tx)}.flash.err{background:var(--err-bg);color:var(--err-tx)}.flash.warn{background:var(--warn-bg);color:var(--warn-tx)}.flash.info{background:var(--info-bg);color:var(--info-tx)}

/* tabelas */
.table-wrap{overflow-x:auto;margin:0 -18px;padding:0 18px}
table.t{width:100%;border-collapse:collapse;font-size:13.5px}
.t th{font-size:10.5px;letter-spacing:.06em;text-transform:uppercase;color:var(--muted);text-align:left;font-weight:600;padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}
.t td{padding:11px 10px;border-bottom:1px solid var(--line);vertical-align:middle}
.t tr:last-child td{border-bottom:0}
.t tbody tr:hover td{background:var(--surface-2)}

/* separadores */
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:16px;overflow-x:auto}
.tabs a{padding:10px 14px;color:var(--muted);font-weight:600;border-bottom:2px solid transparent;white-space:nowrap;display:flex;gap:7px;align-items:center}
.tabs a:hover{text-decoration:none;color:var(--text)}
.tabs a.on{color:var(--text);border-bottom-color:var(--green)}

/* layout da app */
.shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}
.side{background:linear-gradient(180deg,var(--navy),var(--navy-2));color:#dbe8fa;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;padding:16px 12px}
.side .brand{color:#fff;padding:4px 8px 18px}
.side nav{flex:1;overflow-y:auto}
.side nav a{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:11px;color:#b9cde8;font-weight:500;margin-bottom:2px}
.side nav a:hover{background:rgba(255,255,255,.06);color:#fff;text-decoration:none}
.side nav a.on{background:rgba(56,189,248,.14);color:#fff}
.side nav a.on .ic{color:var(--green)}
.side nav .sep{font-size:10px;letter-spacing:.08em;text-transform:uppercase;color:#6f8db5;padding:16px 12px 6px;font-weight:600}
.side .badge{margin-left:auto;background:var(--red);color:#fff;border-radius:999px;font-size:11px;font-weight:700;min-width:20px;height:20px;display:grid;place-items:center;padding:0 6px}
.side .who{border-top:1px solid rgba(255,255,255,.08);padding:12px 8px 0;display:flex;gap:10px;align-items:center}
.avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,#38bdf8,#1be02a);color:#06152a;display:grid;place-items:center;font:700 13px var(--display);flex:none}
.side .who .n{color:#fff;font-weight:600;font-size:13px;line-height:1.2}
.side .who .e{color:#89a8d1;font-size:11.5px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:130px}
.side .who a{color:#89a8d1}
.main{min-width:0;display:flex;flex-direction:column}
.top{display:flex;align-items:center;gap:12px;padding:14px 28px;border-bottom:1px solid var(--line);background:var(--surface);position:sticky;top:0;z-index:5}
.top h1{font-size:19px;margin:0}
.content{padding:24px 28px 60px;max-width:1280px;width:100%}
.menu-btn{display:none}
.asbar{background:var(--amber);color:#1b1400;padding:8px 28px;font-weight:600;display:flex;gap:12px;align-items:center}
@media(max-width:900px){
  .shell{grid-template-columns:1fr}
  .side{position:fixed;left:0;top:0;bottom:0;width:260px;z-index:30;transform:translateX(-100%);transition:transform .2s}
  body.nav-open .side{transform:none;box-shadow:0 0 0 100vmax rgba(0,0,0,.4)}
  .menu-btn{display:inline-flex}
  .top{padding:12px 16px}.content{padding:16px 16px 60px}.asbar{padding:8px 16px}
}

/* estados vazios */
.empty{text-align:center;padding:36px 16px;color:var(--muted);border:1px dashed var(--line);border-radius:var(--r);background:var(--surface-2)}
.empty .ic{color:var(--blue);margin-bottom:8px}
.empty h3{color:var(--text)}

/* agentes */
.agent-card{position:relative;overflow:hidden;display:flex;flex-direction:column}
.agent-card .stripe{position:absolute;left:0;top:0;right:0;height:4px}
.agent-ico{width:44px;height:44px;border-radius:13px;display:grid;place-items:center;color:#06152a;flex:none}
.agent-card ul{padding:0;margin:10px 0 14px;list-style:none;flex:1}
.agent-card li{display:flex;gap:8px;margin-bottom:6px;font-size:13px}
.agent-card li .ic{color:var(--green-ink);margin-top:2px}
.price{font:700 26px var(--display)}
.price small{font:500 13px var(--font);color:var(--muted)}

/* checklist inicial */
.steps{counter-reset:s;display:grid;gap:8px}
.step{display:flex;gap:12px;align-items:center;padding:10px 12px;border-radius:12px;background:var(--surface-2);border:1px solid var(--line)}
.step .n{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;font-weight:700;font-size:12px;background:var(--line);color:var(--muted);flex:none}
.step.done .n{background:var(--green);color:#06152a}
.step.done .t{text-decoration:line-through;color:var(--muted)}

/* barras */
.bars{display:flex;align-items:flex-end;gap:6px;height:120px;padding-top:8px}
.bars .b{flex:1;border-radius:6px 6px 2px 2px;background:linear-gradient(180deg,#7dd3fc,#38bdf8);min-height:3px;position:relative}
.bars .b span{position:absolute;bottom:-18px;left:50%;transform:translateX(-50%);font-size:10px;color:var(--muted)}
.meter{height:8px;border-radius:99px;background:var(--surface-2);border:1px solid var(--line);overflow:hidden}
.meter i{display:block;height:100%;background:linear-gradient(90deg,#38bdf8,#1be02a);border-radius:99px}

/* caixa de entrada */
.inbox{display:grid;grid-template-columns:340px 1fr;gap:0;background:var(--surface);border:1px solid var(--line);border-radius:var(--r);overflow:hidden;height:calc(100vh - 150px);min-height:520px}
.inbox .list{border-right:1px solid var(--line);display:flex;flex-direction:column;min-height:0}
.inbox .list .filters{padding:12px;border-bottom:1px solid var(--line);display:flex;gap:6px;flex-wrap:wrap}
.inbox .items{overflow-y:auto;flex:1}
.conv-item{display:flex;gap:10px;padding:12px 14px;border-bottom:1px solid var(--line);color:var(--text)}
.conv-item:hover{background:var(--surface-2);text-decoration:none}
.conv-item.on{background:var(--info-bg)}
.conv-item .nm{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-item .lm{color:var(--muted);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-item .unread{background:var(--blue);color:#06152a;font-size:11px;font-weight:700;border-radius:99px;padding:0 7px;height:18px;display:inline-grid;place-items:center}
.thread{display:flex;flex-direction:column;min-height:0}
.thread .head{padding:12px 16px;border-bottom:1px solid var(--line);display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.msgs{flex:1;overflow-y:auto;padding:18px;display:flex;flex-direction:column;gap:10px;background:var(--surface-2)}
.msg{max-width:72%;padding:10px 13px;border-radius:14px;white-space:pre-wrap;word-wrap:break-word;line-height:1.5;font-size:14px}
.msg .meta{font-size:11px;color:var(--muted);margin-top:4px}
.msg.contact{background:var(--surface);border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:4px}
.msg.bot{background:var(--info-bg);align-self:flex-end;border-bottom-right-radius:4px}
.msg.human{background:var(--ok-bg);align-self:flex-end;border-bottom-right-radius:4px}
.msg.system{align-self:center;background:transparent;color:var(--muted);font-size:12px;text-align:center;max-width:90%;padding:4px}
.composer{border-top:1px solid var(--line);padding:12px;display:flex;gap:10px;align-items:flex-end;background:var(--surface)}
.composer textarea{margin:0;min-height:44px;height:44px}
@media(max-width:900px){.inbox{grid-template-columns:1fr;height:auto}.inbox.has-conv .list{display:none}.inbox:not(.has-conv) .thread{display:none}.msgs{min-height:50vh}.msg{max-width:88%}}

/* simulador */
.sim{border:1px solid var(--line);border-radius:var(--r);overflow:hidden;display:flex;flex-direction:column;height:560px;background:var(--surface)}
.sim .msgs{background:var(--surface-2)}
.act{font-size:12px;color:var(--warn-tx);background:var(--warn-bg);padding:6px 10px;border-radius:10px;align-self:flex-end;max-width:80%}
.src{font-size:11.5px;color:var(--muted);align-self:flex-end}

/* código */
.code{background:#071a33;color:#cfe6ff;border-radius:12px;padding:12px 14px;font:12.5px/1.5 ui-monospace,Menlo,Consolas,monospace;overflow-x:auto;white-space:pre-wrap;word-break:break-all;border:1px solid #1a3b64}

/* site público */
.pub-top{position:sticky;top:0;z-index:10;background:color-mix(in srgb,var(--bg) 88%,transparent);backdrop-filter:blur(10px);border-bottom:1px solid var(--line)}
.pub-top .in{max-width:1180px;margin:0 auto;display:flex;align-items:center;gap:16px;padding:12px 20px}
.pub-top nav{display:flex;gap:18px;margin-left:auto;align-items:center}
.pub-top nav a.l{color:var(--text);font-weight:500}
.wrap{max-width:1180px;margin:0 auto;padding:0 20px}
.hero{padding:72px 0 40px;display:grid;grid-template-columns:1.1fr .9fr;gap:40px;align-items:center}
.hero h1{font-size:46px;line-height:1.08;letter-spacing:-1px}
.hero h1 em{font-style:normal;background:linear-gradient(90deg,#38bdf8,#1be02a);-webkit-background-clip:text;background-clip:text;color:transparent}
.hero p.lead{font-size:17px;color:var(--muted);max-width:540px}
.section{padding:56px 0}
.section h2{font-size:32px;letter-spacing:-.6px}
.channels-row{display:flex;flex-wrap:wrap;gap:8px}
.mock{background:var(--surface);border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow);padding:16px}
.calc{position:sticky;top:90px}
.pub-foot{border-top:1px solid var(--line);padding:28px 0;color:var(--muted);font-size:13px}
@media(max-width:900px){.hero{grid-template-columns:1fr;padding-top:36px}.hero h1{font-size:34px}.pub-top nav a.l{display:none}.section{padding:36px 0}.section h2{font-size:25px}}

/* auth */
.auth{min-height:calc(100vh - 140px);display:grid;place-items:center;padding:30px 16px}
.auth-card{display:grid;grid-template-columns:1fr 1fr;max-width:900px;width:100%;background:var(--surface);border:1px solid var(--line);border-radius:22px;overflow:hidden;box-shadow:var(--shadow)}
.auth-card .art{background:linear-gradient(160deg,var(--navy),var(--navy-2));color:#dbe8fa;padding:34px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}
.auth-card .art:after{content:"";position:absolute;inset:auto -60px -60px auto;width:240px;height:240px;border-radius:50%;background:radial-gradient(circle,rgba(56,189,248,.35),transparent 70%)}
.auth-card .art h2{color:#fff;font-size:24px}
.auth-card .frm{padding:34px}
@media(max-width:760px){.auth-card{grid-template-columns:1fr}.auth-card .art{padding:24px}}
.pw{position:relative}.pw button{position:absolute;right:6px;top:12px;border:0;background:transparent;color:var(--muted);cursor:pointer;padding:6px}
.theme-btn{border:1px solid var(--line);background:var(--surface);color:var(--text);width:36px;height:36px;border-radius:10px;display:grid;place-items:center;cursor:pointer}
.side .theme-btn{background:transparent;border-color:rgba(255,255,255,.12);color:#b9cde8}
hr.s{border:0;border-top:1px solid var(--line);margin:18px 0}
details.help{background:var(--surface-2);border:1px solid var(--line);border-radius:12px;padding:10px 14px;margin:10px 0}
details.help summary{cursor:pointer;font-weight:600}
details.help ol{margin:8px 0 0;padding-left:20px}
details.help li{margin-bottom:4px}
.g-main{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}
@media(max-width:1000px){.g-main{grid-template-columns:1fr}}
.card,.grid>*{min-width:0}
.brand .mk{font-size:13px;letter-spacing:-.3px}
.agent-card.spec{border-color:color-mix(in srgb,var(--amber) 35%,var(--line))}
/* barra inferior (telemóvel) */
.tabbar{display:none}
@media(max-width:900px){
  .tabbar{display:grid;grid-template-columns:repeat(5,1fr);position:fixed;left:0;right:0;bottom:0;z-index:20;background:var(--surface);border-top:1px solid var(--line);padding:6px 4px calc(6px + env(safe-area-inset-bottom));box-shadow:0 -6px 24px rgba(6,21,42,.08)}
  .tabbar a{display:flex;flex-direction:column;align-items:center;gap:2px;font-size:10.5px;color:var(--muted);font-weight:600;padding:4px 0;position:relative;text-decoration:none}
  .tabbar a.on{color:var(--text)}.tabbar a.on .ic{color:var(--green-ink)}
  .tabbar .b{position:absolute;top:0;right:calc(50% - 20px);background:var(--red);color:#fff;border-radius:99px;font-size:10px;min-width:17px;height:17px;display:grid;place-items:center;padding:0 4px}
  .content{padding-bottom:96px}
  .inbox{height:auto}
}
@media(display-mode:standalone){.top{padding-top:calc(12px + env(safe-area-inset-top))}}
.install-card{display:flex;gap:20px;align-items:center}
@media(max-width:700px){.install-card{flex-direction:column;align-items:flex-start}}
.tabbar .b[hidden]{display:none}
.conv-item .grow,.thread .head .grow{min-width:0}
.clip{max-width:min(380px,48vw);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
@media(max-width:900px){
  .inbox{grid-template-columns:minmax(0,1fr)}
  .thread{min-width:0}
  .thread .head{flex-wrap:wrap}
  .thread .head .tiny{word-break:break-all}
  .msgs{padding:12px}
  .inbox .list .filters{overflow-x:auto;flex-wrap:nowrap}
  .inbox .list .filters form{flex-basis:auto;min-width:200px}
}
@media(max-width:640px){
  table.cards thead{display:none}
  table.cards tr{display:block;border-bottom:1px solid var(--line);padding:10px 0}
  table.cards tr:last-child{border-bottom:0}
  table.cards td{display:flex;justify-content:space-between;align-items:center;gap:12px;border:0;padding:3px 0;text-align:right}
  table.cards td::before{content:attr(data-l);color:var(--muted);font-size:10.5px;letter-spacing:.05em;text-transform:uppercase;text-align:left;flex:none}
  table.cards td>*{text-align:right}
}